.live-chat-trigger-btn{position:fixed;bottom:25px;right:25px;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#0d9488 0%,#0FA58A 100%);color:#ffffff;border:2px solid rgba(255,255,255,0.2);box-shadow:0 10px 25px -5px rgba(13,148,136,0.4),0 4px 12px rgba(0,0,0,0.15);display:flex;align-items:center;justify-content:center;font-size:1.5rem;cursor:pointer;z-index:999990;transition:all 0.3s cubic-bezier(0.16,1,0.3,1);animation:lcPulse 3s infinite}.live-chat-trigger-btn:hover{transform:scale(1.08) translateY(-2px);box-shadow:0 15px 30px -5px rgba(13,148,136,0.5)}.live-chat-trigger-btn.agent-connected{background:linear-gradient(135deg,#10b981 0%,#059669 100%);animation:lcAgentPulse 2s infinite;box-shadow:0 10px 25px -5px rgba(16,185,129,0.5)}@keyframes lcAgentPulse{0%,100%{box-shadow:0 10px 25px -5px rgba(16,185,129,0.5)}50%{box-shadow:0 10px 32px 8px rgba(16,185,129,0.7)}}@keyframes lcPulse{0%,100%{box-shadow:0 10px 25px -5px rgba(13,148,136,0.4)}50%{box-shadow:0 10px 30px 5px rgba(13,148,136,0.6)}}.lc-unread-badge{position:absolute;top:-4px;right:-4px;background:#ef4444;color:#ffffff;font-size:0.72rem;font-weight:800;padding:3px 8px;border-radius:99px;border:2px solid #ffffff;box-shadow:0 4px 10px rgba(239,68,68,0.4);display:none}.lc-online-dot{position:absolute;bottom:2px;right:2px;width:14px;height:14px;border-radius:50%;background:#10b981;border:2px solid #ffffff}.lc-widget-box{position:fixed;bottom:95px;right:25px;width:400px;height:620px;max-width:calc(100vw - 30px);max-height:calc(100vh - 120px);background:rgba(255,255,255,0.96);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:1px solid rgba(226,232,240,0.9);border-radius:24px;box-shadow:0 20px 50px -10px rgba(15,23,42,0.25),0 10px 20px -5px rgba(13,148,136,0.1);display:none;flex-direction:column;overflow:hidden;z-index:999991;transform:translateY(20px) scale(0.95);opacity:0;transition:all 0.3s cubic-bezier(0.16,1,0.3,1)}.lc-widget-box.active{display:flex;transform:translateY(0) scale(1);opacity:1}.lc-header{background:linear-gradient(135deg,#0f172a 0%,#1e293b 100%);color:#ffffff;padding:1rem 1.25rem;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid rgba(255,255,255,0.1)}.lc-header-info{display:flex;align-items:center;gap:12px}.lc-header-avatar{width:40px;height:40px;border-radius:50%;background:#0d9488;color:#ffffff;display:flex;align-items:center;justify-content:center;font-size:1.1rem;box-shadow:0 2px 8px rgba(13,148,136,0.3)}.lc-header-avatar.agent-connected{background:#10b981}.lc-header-text h4{margin:0;font-size:0.92rem;font-weight:700;color:#ffffff;display:flex;align-items:center;gap:6px}.lc-header-code-tag{background:rgba(13,148,136,0.3);color:#2dd4bf;border:1px solid rgba(45,212,191,0.3);font-family:monospace;font-size:0.72rem;padding:2px 6px;border-radius:6px}.lc-header-status-badge{font-size:0.65rem;font-weight:800;padding:2px 6px;border-radius:99px;text-transform:uppercase}.lc-header-status-badge.active{background:#f0fdfa;color:#0d9488}.lc-header-status-badge.closed{background:#f1f5f9;color:#64748b}.lc-header-text p{margin:2px 0 0 0;font-size:0.75rem;color:#94a3b8;display:flex;align-items:center;gap:5px}.lc-header-text p span.dot{width:7px;height:7px;border-radius:50%;background:#10b981;display:inline-block}.lc-header-actions{display:flex;align-items:center;gap:6px}.lc-action-btn{background:rgba(255,255,255,0.1);color:#cbd5e1;border:none;width:32px;height:32px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.2s;font-size:0.85rem}.lc-action-btn:hover{background:rgba(255,255,255,0.2);color:#ffffff}.lc-nav-tabs{display:flex;background:#0f172a;border-bottom:1px solid rgba(255,255,255,0.08)}.lc-nav-tab{flex:1;padding:10px;text-align:center;font-size:0.8rem;font-weight:700;color:#94a3b8;cursor:pointer;transition:all 0.2s;border-bottom:2px solid transparent;display:flex;align-items:center;justify-content:center;gap:6px}.lc-nav-tab.active{color:#2dd4bf;border-bottom-color:#0d9488;background:rgba(255,255,255,0.04)}.lc-screen{flex:1;display:flex;flex-direction:column;overflow:hidden}.lc-form-screen{padding:1.25rem 1.5rem;overflow-y:auto;background:#ffffff}.lc-welcome-banner{text-align:center;margin-bottom:1rem;background:#f8fafc;border:1px solid #e2e8f0;padding:1rem;border-radius:16px}.lc-welcome-banner h3{margin:0 0 4px 0;font-size:1.1rem;font-weight:800;color:#0f172a}.lc-welcome-banner p{margin:0 0 8px 0;font-size:0.8rem;color:#64748b;line-height:1.4}.lc-response-time-tag{font-size:0.72rem;color:#0d9488;background:#f0fdfa;border:1px solid #ccfbf1;padding:4px 10px;border-radius:99px;display:inline-flex;align-items:center;gap:5px;font-weight:700}.lc-form-group{margin-bottom:0.8rem}.lc-form-group label{display:block;font-size:0.76rem;font-weight:700;color:#334155;margin-bottom:4px}.lc-form-input,.lc-form-select{width:100%;padding:9px 12px;border:1px solid #cbd5e1;border-radius:10px;font-size:0.85rem;outline:none;transition:all 0.2s;background:#f8fafc;color:#0f172a;box-sizing:border-box}.lc-form-input[readonly]{background:#f1f5f9;color:#475569;font-weight:600;border-color:#e2e8f0;cursor:not-allowed}.lc-form-input:focus,.lc-form-select:focus{border-color:#0d9488;background:#ffffff;box-shadow:0 0 0 3px rgba(13,148,136,0.12)}.lc-btn-start{width:100%;background:#0d9488;color:#ffffff;border:none;padding:11px;border-radius:10px;font-weight:700;font-size:0.88rem;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;margin-top:0.8rem;transition:all 0.2s;box-shadow:0 4px 12px rgba(13,148,136,0.25)}.lc-btn-start:hover{background:#0f766e}.lc-chat-messages{flex:1;padding:1.25rem;overflow-y:auto;background:#f8fafc;display:flex;flex-direction:column;gap:12px}.lc-msg-row{display:flex;flex-direction:column;max-width:82%}.lc-msg-row.user{align-self:flex-end;align-items:flex-end}.lc-msg-row.admin{align-self:flex-start;align-items:flex-start}.lc-msg-bubble{padding:10px 14px;border-radius:16px;font-size:0.88rem;line-height:1.45;word-break:break-word;box-shadow:0 2px 6px rgba(0,0,0,0.03)}.lc-msg-row.user .lc-msg-bubble{background:linear-gradient(135deg,#0d9488 0%,#0FA58A 100%);color:#ffffff;border-bottom-right-radius:4px}.lc-msg-row.admin .lc-msg-bubble{background:#ffffff;border:1px solid #e2e8f0;color:#1e293b;border-bottom-left-radius:4px}.lc-msg-meta{font-size:0.65rem;margin-top:4px;color:#94a3b8;display:flex;align-items:center;gap:4px}.lc-closed-lock-bar{background:#fef2f2;border-top:1px solid #fca5a5;color:#991b1b;padding:10px 14px;font-size:0.78rem;font-weight:700;text-align:center;display:flex;align-items:center;justify-content:space-between;gap:8px}.lc-status-pill{padding:2px 8px;border-radius:99px;font-size:0.68rem;font-weight:800;text-transform:uppercase}.lc-status-active{background:#f0fdfa;color:#0d9488;border:1px solid #ccfbf1}.lc-status-closed{background:#f1f5f9;color:#64748b;border:1px solid #cbd5e1}.lc-chat-footer{padding:12px 14px;background:#ffffff;border-top:1px solid #e2e8f0;position:sticky;bottom:0;z-index:10;box-sizing:border-box}.lc-composer-box{display:flex;align-items:center;background:#f8fafc;border:1.5px solid #cbd5e1;border-radius:20px;padding:4px 6px 4px 12px;transition:all 0.2s cubic-bezier(0.16,1,0.3,1)}.lc-composer-box:focus-within{border-color:#0d9488;background:#ffffff;box-shadow:0 0 0 4px rgba(13,148,136,0.12)}.lc-btn-attach{background:transparent;border:none;color:#64748b;font-size:1.1rem;cursor:pointer;padding:8px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:all 0.2s}.lc-btn-attach:hover{color:#0d9488;background:#f0fdfa}.lc-composer-input{flex:1;border:none;background:transparent;padding:10px 8px;font-size:0.88rem;color:#0f172a;outline:none;font-family:inherit}.lc-composer-input::placeholder{color:#94a3b8}.lc-btn-send{background:linear-gradient(135deg,#0d9488 0%,#0FA58A 100%);color:#ffffff;border:none;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:0.95rem;cursor:pointer;transition:all 0.2s cubic-bezier(0.16,1,0.3,1);box-shadow:0 4px 10px rgba(13,148,136,0.25);flex-shrink:0}.lc-btn-send:hover{transform:scale(1.05);box-shadow:0 6px 14px rgba(13,148,136,0.35)}.lc-btn-send:disabled{background:#cbd5e1;cursor:not-allowed;box-shadow:none;transform:none}.lc-btn-send.loading{background:#0f766e}.lc-file-chip{display:inline-flex;align-items:center;gap:8px;background:#f0fdfa;border:1px solid #ccfbf1;color:#0d9488;padding:6px 12px;border-radius:12px;font-size:0.78rem;font-weight:600;margin-bottom:8px}.lc-file-chip i.close-chip{cursor:pointer;color:#ef4444;transition:all 0.2s}.lc-file-chip i.close-chip:hover{transform:scale(1.2)}.lc-history-screen{padding:0.75rem 1rem 1rem 1rem;overflow-y:auto;background:#f8fafc;flex:1;display:flex;flex-direction:column}.lc-history-controls{display:flex;gap:8px;margin-bottom:0.75rem;margin-top:0}.lc-history-search{flex:1;padding:8px 12px;border:1px solid #cbd5e1;border-radius:10px;font-size:0.82rem;outline:none;background:#ffffff}.lc-history-filter{padding:8px 10px;border:1px solid #cbd5e1;border-radius:10px;font-size:0.8rem;outline:none;background:#ffffff;font-weight:600}.lc-history-item{background:#ffffff;border:1px solid #e2e8f0;border-radius:14px;padding:12px 14px;margin-bottom:10px;cursor:pointer;transition:all 0.2s}.lc-history-item:hover{transform:translateY(-2px);border-color:#0d9488;box-shadow:0 4px 12px rgba(13,148,136,0.1)}.lc-history-item-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}.lc-history-code{font-family:monospace;font-weight:800;font-size:0.8rem;color:#0f172a}.lc-history-subject{font-size:0.85rem;font-weight:600;color:#334155;margin-bottom:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.lc-history-meta{display:flex;justify-content:space-between;font-size:0.72rem;color:#94a3b8}.lc-feedback-overlay{display:none;position:absolute;top:0;left:0;width:100%;height:100%;background:rgba(15,23,42,0.8);backdrop-filter:blur(8px);z-index:999995;justify-content:center;align-items:center;padding:20px;box-sizing:border-box}.lc-feedback-card{background:#ffffff;border-radius:20px;padding:1.75rem 1.5rem;width:100%;max-width:320px;text-align:center;box-shadow:0 20px 40px rgba(0,0,0,0.3)}.lc-feedback-card h4{margin:0 0 6px 0;font-size:1.1rem;color:#0f172a}.lc-feedback-card p{margin:0 0 1.25rem 0;font-size:0.8rem;color:#64748b}.lc-star-rating{display:flex;justify-content:center;gap:8px;margin-bottom:1.25rem;font-size:1.6rem;color:#cbd5e1;cursor:pointer}.lc-star-rating i.active{color:#f59e0b}.lc-thumbs-wrapper{display:flex;justify-content:center;gap:15px;margin-bottom:1.5rem}.lc-thumb-btn{background:#f8fafc;border:1px solid #cbd5e1;padding:8px 18px;border-radius:12px;font-size:1.2rem;cursor:pointer;transition:all 0.2s}.lc-thumb-btn.active{background:#f0fdfa;border-color:#0d9488;color:#0d9488}.lc-btn-feedback-submit{width:100%;background:#0d9488;color:#ffffff;border:none;padding:10px;border-radius:10px;font-weight:700;font-size:0.88rem;cursor:pointer}.lc-lightbox{display:none;position:fixed;top:0;left:0;width:100%;height:100%;background:rgba(15,23,42,0.85);z-index:999999;align-items:center;justify-content:center;padding:20px}.lc-lightbox img{max-width:90%;max-height:85vh;border-radius:12px}