At FinTrGo (the "Platform", "we", "us", or "our"), privacy and security are fundamental. This Privacy Policy describes how we collect, store, verify, and handle your information when you register, log in, or interact with our payment facilitation services at www.fintrgo.com.
1. Information We Collect
To facilitate payment requests and comply with basic security standards, we collect:
- Account Information: Your username, contact email address, and encrypted credentials.
- KYC Verification Documents: Strictly required government-issued identifiers including Passports, National ID cards, Driving Licenses, and Selfie photos to verify identity.
- Payment Details: Payout destination wallet tags (USDT TRC20 addresses), transaction screenshots, and reference notes submitted during payment requests.
2. Minimal Data Storage Policy
FinTrGo enforces a strict minimal data retention policy. We do not store long-term transaction logs or collect general metadata about our users. Information regarding transaction amounts, conversion details, and invoices is processed and updated dynamically for platform operation.
3. KYC Retention & Lifespan
KYC verification files are stored securely and encrypted. These documents are held exclusively for security and fraud checking:
- Active Status: KYC documentation remains on our secure servers only while your user account is active.
- Deletion Upon Termination: Upon closure or termination of your FinTrGo account, all submitted KYC verification files, selfie records, and identity files are deleted from our database.
4. Zero Data Sharing Policy
FinTrGo does not share, rent, sell, or disclose your personal data, transaction screenshots, or KYC details to third-party marketing entities or external corporations. Furthermore, we operate on a strictly private basis and do not share, volunteer, or transmit database records or user information in response to law enforcement requests.
5. Security Standards
We implement technical safeguards to prevent unauthorized access, manipulation, or disclosure of verification documents. This includes database encryption, strict server access limitations, and secure HTTPS protocol transmission.
6. Policy Changes
FinTrGo reserves the right to modify this Privacy Policy to ensure alignment with platform developments. Any updates will be posted directly to this page with a revised "Last Updated" timestamp at the top.